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Abuse or Harassment Help
Q. I am being abused at the tables! What
can I do?
A. Firstly we’d like to apologize profusely for the
abuse you have suffered. We do not condone this behavior in any way.
We ask that you report this person (or persons) immediately. Abuse
does not just consist of swearing and racial slurs. Abuse also includes:
harassment, provoking, constant pestering, revealing private or personal
information about a user and threatening. You may contact us in several
ways to report this injustice. First you may send an email to Support@LAPokerScene.com,
or you may click on the Live Help button and you will be immediately
connected with a Customer Support representative.
Q. Someone is swearing constantly at the
table. What can I do about them?
A. LAPokerScene.com employs language filters that remove
unacceptable words from the text of somebody’s chat. We work
very hard to keep a ‘Family Environment’, however often
times this is near impossible because of the variations of swearing
available to users. If any player is swearing profusely please feel
free to contact support immediately. You can contact them at Support@LAPokerScene.com or
by clicking on the Live Help button.
Q. Two players are colluding at the table.
What can I do to stop them?
A. LAPokerScene.com does everything in its power to stop
or limit colluding. Anyone that suspects that players are colluding
or witnesses’ players colluding should contact support immediately.
Collusion is what happens when a player either controls more than
one player at a table, or two (or more) players are discussing their
hands, and know what each other has. Please send an email to Support@LAPokerScene.com with
both user names.
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FREQUENTLY
ASKED QUESTIONS
